# Terms of Service
**Effective Date:** January 20, 2025
**Last Updated:** January 20, 2025
## 1. Acceptance of Terms
By downloading, installing, or using Hey Me (the “App”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the App.
## 2. Description of Service
Hey Me is a personal mindfulness and thought tracking application designed to help users:
– Track daily thoughts and emotions
– Practice self-care rituals
– Complete weekly mindfulness challenges
– Explore new experiences
– Monitor personal growth and well-being
## 3. User Accounts and Data
### 3.1 Local Storage
– All user data (thoughts, rituals, challenges, entries) is stored locally on your device
– No account creation or registration required
– Your personal information remains private and under your control
– **Data is not automatically backed up to our servers**
### 3.2 Data Loss and Backup Responsibility
**IMPORTANT – Please Read Carefully:**
You acknowledge and agree that:
– **All data is stored exclusively on your device** and we do not maintain backup copies on our servers
– You are solely responsible for creating and maintaining backups of your data
– We are **NOT liable** for any data loss, corruption, or deletion resulting from:
– Device failure, damage, or malfunction
– Accidental app deletion or uninstallation
– Operating system updates or crashes
– Device theft, loss, or water damage
– Storage corruption or hardware failure
– User error or accidental deletion
– Any other technical issues beyond our control
**Backup Recommendations:**
– Use the app’s export feature regularly to create backups
– Store exported data in a secure location (cloud storage, computer, etc.)
– Enable cloud backup if available in premium features
**We strongly recommend backing up your data regularly to prevent loss of important personal information.**
### 3.3 User Responsibility
You are responsible for:
– Maintaining the security of your device
– Creating regular backups of your data
– All activities that occur through your use of the App
– The accuracy and appropriateness of content you create
## 4. Acceptable Use
You agree NOT to:
– Use the App for any illegal or unauthorized purpose
– Attempt to reverse engineer, decompile, or disassemble the App
– Remove, obscure, or alter any legal notices displayed in the App
– Use the App in any way that could damage, disable, or impair the App
– Share inappropriate, offensive, or harmful content
## 5. Subscription and Payments
### 5.1 Premium Features
– The App offers optional premium features through in-app purchases
– Subscription terms and pricing are clearly displayed before purchase
– Subscriptions are managed through your Apple ID or Google Play account
### 5.2 Billing
– Payment will be charged to your iTunes Account or Google Play Account
– Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period
– You can manage your subscription and turn off auto-renewal in your Account Settings
### 5.3 Refunds
– Refund policies are governed by Apple App Store or Google Play Store policies
– Contact support@raindor.com for refund inquiries
## 6. Intellectual Property
### 6.1 App Ownership
– The App and all its original content, features, and functionality are owned by Raindor and are protected by international copyright, trademark, and other intellectual property laws
### 6.2 User Content
– You retain all rights to the content you create in the App
– By using the App, you grant us a limited license to store and display your content on your device
## 7. Disclaimer of Warranties
THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
– Merchantability
– Fitness for a particular purpose
– Non-infringement
– Uninterrupted or error-free operation
## 8. Medical Disclaimer
### 8.1 Not Medical Advice
– Hey Me is designed for personal wellness tracking and mindfulness practice
– The App does NOT provide medical advice, diagnosis, or treatment
– Content provided is for informational purposes only
### 8.2 Professional Consultation
– Do not disregard professional medical advice or delay seeking it based on information from the App
– If you are experiencing a mental health crisis, contact emergency services or a mental health professional immediately
### 8.3 Crisis Resources
– National Suicide Prevention Lifeline: 988 (US)
– Crisis Text Line: Text HOME to 741741
– International Association for Suicide Prevention: https://www.iasp.info/resources/Crisis_Centres/
## 9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
### 9.1 General Limitations
– Raindor shall not be liable for any indirect, incidental, special, consequential, or punitive damages
– Our total liability shall not exceed the amount you paid for the App in the last 12 months
– Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so the above limitations may not apply to you
### 9.2 Data Loss
**WE ARE SPECIFICALLY NOT LIABLE FOR:**
– Loss of user content, data, or information stored in the App
– Inability to access, retrieve, or recover stored data
– Corruption or deletion of data for any reason
– Any damages resulting from data loss, including but not limited to:
– Loss of personal memories or journal entries
– Loss of progress tracking or statistics
– Emotional distress from lost content
– Time spent recreating lost data
**Maximum Liability for Data Loss:** Even if data loss occurs, our maximum liability remains the subscription fees paid in the last 12 months, if any.
## 10. Indemnification
You agree to indemnify and hold harmless Raindor, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
– Your use of the App
– Your violation of these Terms
– Your violation of any rights of another party
## 11. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes through:
– In-app notifications
– Email (if provided)
– Update to the “Last Updated” date
Continued use of the App after changes constitutes acceptance of the modified Terms.
## 12. Termination
### 12.1 By You
– You may stop using the App at any time by deleting it from your device
### 12.2 By Us
We reserve the right to:
– Suspend or terminate access to the App at any time
– Modify or discontinue any feature or service
– Remove or restrict content that violates these Terms
## 13. Third-Party Services
The App may contain links to third-party websites or services, including:
– Firebase Analytics (crash reporting and analytics)
– RevenueCat (subscription management)
We are not responsible for the content, privacy policies, or practices of third-party services.
## 14. Export Control
You agree to comply with all applicable export and re-export control laws and regulations.
## 15. License Grant
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:
– Download and install the App on devices you own or control
– Access and use the App solely for your personal, non-commercial purposes
**You may NOT:**
– Copy, modify, or create derivative works of the App
– Reverse engineer, decompile, or disassemble the App
– Rent, lease, lend, sell, redistribute, or sublicense the App
– Remove, alter, or obscure any copyright, trademark, or other proprietary notices
## 16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Turkey, without regard to its conflict of law provisions.
**Jurisdiction:** Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Istanbul, Turkey, and you hereby irrevocably consent to personal jurisdiction and venue therein.
## 17. Dispute Resolution
### 17.1 Informal Resolution
Before filing a claim, you agree to contact us at support@raindor.com to attempt to resolve the dispute informally.
### 17.2 Arbitration
Any disputes shall be resolved through binding arbitration in accordance with the rules of the International Chamber of Commerce.
## 18. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
## 19. Entire Agreement
These Terms constitute the entire agreement between you and Raindor regarding the use of the App and supersede all prior agreements and understandings.
## 20. Contact Information
For questions about these Terms, please contact us:
**Raindor**
Email: support@raindor.com
Website: https://raindor.com
## 21. Language
These Terms are provided in English. In case of any conflict between the English version and any translation, the English version shall prevail.
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**By using Hey Me, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.**